Job Description

Sr. Global Data Analyst

Join us as a Sr. Global Data Analyst to take your career to the next level with a global market leader.

General Insurance is a leading provider of insurance products and services focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world's most far-reaching property casualty networks.

The role of the Sr Global Data Analyst is to produce recurring reporting for monthly financial settlements and ad-hoc reporting for internal and external client needs. This role will report to the Sr. Product Strategy Manager and work closely with the Sr Systems & Process Manager to ensure complete and accurate data upon delivery.

How you will create an impact:

• Ownership of monthly Premium Booking/Collections reconciliation for specific countries or regions.
• Gather data from various sources, ensuring its quality and accuracy meet expectations for providing details, summaries and analysis to inform decision-making and improve business performance.
• Collaborates with Global Accounts and local teams to ensure alignment on reporting, reconciliation, and forecasting for our programs.
• Identify root causes when an issue may arise and solutions; work with Operations leadership, SMEs and support staff to define short- and longer-term required improvements.
• Facilitate user acceptance testing with IT when reporting or process revisions are completed to ensure solutions meet the business needs.
• Contribute to project documentation such as business process documentation and other process workflow diagrams as required.
• Support assigned business as usual and recurring standard processes, including new product introduction, product pricing revisions, system error reviews & corrections and quarterly business reviews.
• Establish good working relationships with the Global Accounts team as well as our counterparts in other departments at AIG (claims, IT, finance, controller, reinsurance, etc.), posturing self as trusted source of knowledge on process and procedures.

What you'll need to succeed:

• Experience with technical tools leveraged in operations, IT and project management, specifically: SQL, Excel, Jira & database experience.
• Bachelor's degree in business administration, computer sciences, or a related field.
• 3+ years of experience in operations, ideally with experience in the Warranty space.
• Excellent time management, communication and organizational skills.
• Experience supporting requirements gathering, analysis and documentation.
• Strong analytical and problem-solving skills, with the ability to execute effective operational plans.
• Proven ability to work effectively with internal and external stakeholders at all levels of a large-scale organization.

If you are a strategic thinker with a passion for delivering exceptional customer service and driving growth and profitability, we encourage you to apply for this exciting opportunity.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion.

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

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