Job Description

Job Description

Job Description

Overview

Canyon Ranch® has been a trailblazer and industry-leading proponent of the wellness lifestyle since its founding in 1979. With a legacy of inspiring personal transformation, Canyon Ranch has shared its integrative expertise with millions of guests through its renowned wellness destination resorts in Tucson, Arizona; Lenox, Massachusetts; and the Woodside, California Wellness Retreat. These immersive experiences—enhanced by thoughtfully curated life-style events—empower guests to achieve their goal of living younger, longer. In addition, Canyon Ranch operates North America’s largest day spa at The Venetian® hotel in Las Vegas, Nevada. A 13-time winner of Travel + Leisure’s Best Spa Award and an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, Canyon Ranch continues to set the standard in wellness hospitality, with both resorts named in the 2019 U.S. News & World Report Best Hotels rankings.

Responsibilities

We’re seeking a detail-oriented and dynamic Sr. Events Manager to lead the planning and execution of group events from pre-arrival through on-site coordination. Once a group is confirmed, you’ll serve as the primary on-property liaison , ensuring seamless communication between clients and internal teams to deliver exceptional experiences.

Key Responsibilities:

• Act as the on-site point of contact for all group events and retreats
• Coordinate logistics including AV, F&B, wellness programming, and vendor services
• Create and manage Banquet Event Orders (BEOs) and group Resumes
• Lead weekly planning meetings with operational departments
• Collaborate with Sales, Programming, and Operations to exceed guest expectations
• Build strong client relationships to encourage repeat business
• Flexible schedule suited for a resort enviornment that may include nights, weekends, and holidays

Reports to: Director of Operations

Direct Reports: Conference Services Manager and Conference Services Techs

Must have experience in Delphi, Sales Force and BEOs creation.

Previous hospitality experience is preferable

We offer comprehensive Medical, Dental, and Vision insurance plans; a total of 25 paid days off per year; free health club membership with access to 60 fitness classes, a variety of lectures and workshops, and 60% off services.

Qualifications

Minimum of an associate degree to two-year equivalent specialized training or experience required. Must have knowledge of position/industry (3-5 years previous experience in same or related field). Required to have a valid driver's license with an acceptable driving history.

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