Senior Salesforce QA Consultant Job at Insight Global, San Francisco, CA

MU5sdWMrdmdBMU1qaUNjdk5wa2ZIdHJqSlE9PQ==
  • Insight Global
  • San Francisco, CA

Job Description

Job Description

We are seeking a highly experienced Senior Salesforce QA Analyst to lead quality assurance efforts for Salesforce implementations, with a strong focus on Service Cloud and call center solutions. The ideal candidate will have a proven track record of managing QA teams, designing comprehensive test strategies, and ensuring successful user acceptance testing (UAT) for complex Salesforce environments.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

  • 35 years of experience leading QA teams in enterprise environments.
  • 5+ years of QA experience with Salesforce Service Cloud, specifically in call center implementations.
  • Deep knowledge of regression testing and UAT planning.
  • Hands?on experience with Salesforce Knowledge Management.
  • Proven expertise in CTI (Computer Telephony Integration) and Document Generation implementations.
  • Strong analytical, problem?solving, and communication skills.



#J-18808-Ljbffr

Job Tags

Similar Jobs

Bned

Saddleback College Bookstore Retail Associate (Temp) Job at Bned

Campus Retail Associate Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives...

Wayfair

Warehouse Team Lead Job at Wayfair

 ...Job Description The base pay for this position is $23 per hour + $1.50 per hour for SEO Premium when applicable. \n We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined... 

Every Meal

Every Meal Hmong Translator Volunteer Job at Every Meal

 ...Overview of the Every Meal Hmong Translator Volunteer Position: At Every Meal, we strive to reduce barriers that may limit a person's ability to access resources. In this position, the volunteer will translate various Every Meal materials and resources from English... 

Inter-Con Security

Parking Enforcement Officer (64479) Job at Inter-Con Security

 ...motor vehicles, bicycles, or on foot, designated routes, and staggered-time schedules, with primary responsibility of enforcing city, state and federal parking laws and regulations, and perform duties as directed by a police supervisor. Issue parking citations for... 

Manpower Inc

Certified Medical Assistant (CMA) Job at Manpower Inc

 ...above, sounds like a new career opportunity might be for you and Manpower wants to connect!!! The ideal candidate will have excellent...  ...Locally owned, but globally connected, Manpower is a full-service staffing and recruiting company. Manpower connects qualified candidates...