Senior Salesforce QA Consultant Job at Insight Global, San Francisco, CA

MU5sdWMrdmdBMU1qaUNjdk5wa2ZIdHJqSlE9PQ==
  • Insight Global
  • San Francisco, CA

Job Description

Job Description

We are seeking a highly experienced Senior Salesforce QA Analyst to lead quality assurance efforts for Salesforce implementations, with a strong focus on Service Cloud and call center solutions. The ideal candidate will have a proven track record of managing QA teams, designing comprehensive test strategies, and ensuring successful user acceptance testing (UAT) for complex Salesforce environments.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

  • 35 years of experience leading QA teams in enterprise environments.
  • 5+ years of QA experience with Salesforce Service Cloud, specifically in call center implementations.
  • Deep knowledge of regression testing and UAT planning.
  • Hands?on experience with Salesforce Knowledge Management.
  • Proven expertise in CTI (Computer Telephony Integration) and Document Generation implementations.
  • Strong analytical, problem?solving, and communication skills.



#J-18808-Ljbffr

Job Tags

Similar Jobs

Mondo Media Solutions

Lead Audio Video Field Installation Engineer/Technician Job at Mondo Media Solutions

 ...Job Description Job Overview Mondo Media Solutions(MMS)isseekinga highly skilled Audio Video Field Installation Engineer to join our team. We specialize in full-service installations of audio, video, Theatrical lighting, access control, and surveillance systems... 

TechFlow

Fire Alarm Technician- NICET I Job at TechFlow

 ...Nicet I Fire Alarm Technician - Naval Air Station Patuxent River Competitive Wages and an Allowance for Insurance and 401k! Top reasons to work at EMI Services, a subsidiary of TechFlow: Entire family included on health insurance no matter the size! Annual... 

Swissport International AG

Bilingual Passenger Services Agent - Flight & VIP Support Job at Swissport International AG

A global aviation service provider is seeking a Passenger Service Agent in Seattle, WA. The role requires providing essential passenger services such as reservations, ticketing, and baggage processing. Bilingual in Spanish and English is a must. Ideal candidates will have... 

Surry County School District, NC

Data Manager (interim until June 2026) Job at Surry County School District, NC

 ...intermediate technical work maintaining an information resource, ensuring data consistency and integrity, collecting and reporting related...  ...and classes to develop and maintain knowledge of database management and the student information system. Accesses the Internet to... 

MaidPro

House Cleaning Job at MaidPro

 ...off Vision insurance Why you should want this house cleaning job for housekeeper: Starting weekly pay - $16 per hour...  ...if you: Are passionate about house cleaning and customer service and take pride in your attention to detail as a house cleaner...