Job Description

Data Intelligence, LLC (DI) is seeking a highly skilled and experienced Lead Salesforce Administrator to join our dynamic team. As a Lead Salesforce Administrator, you will play a critical role in managing and optimizing our Salesforce platform to ensure it meets the needs of our business. You will collaborate closely with the Product Owner, IT Solution Manager, and IT Solution Architect to ensure the successful delivery of scalable and secure Salesforce applications that meet business needs.

**This position is contingent upon award of contract**

Key Responsibilities:

• Manage and maintain the Salesforce platform, ensuring data integrity, security, and availability.
• Perform regular system audits and prepare for upgrades.
• Customize Salesforce fields, page layouts, record types, reports, and dashboards.
• Develop and maintain validation rules, workflows, and process automation.
• Provide user support and training, including creating and maintaining documentation.
• Collaborate with stakeholders to gather requirements and implement solutions.
• Manage Salesforce integrations with other systems and third-party applications.
• Monitor and manage data quality, including data imports, data cleansing, and deduplication.
• Stay current with Salesforce releases and new features, providing recommendations for improvements.
• Assist in the estimation of work effort, determination of required resources, and schedule development.
• Participate in peer code reviews and unit testing.
• Provide application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects.
• Troubleshoot and resolve functional and performance-related issues.
• Support post-deployment activities including knowledge transfer, process documentation, and application bug fixes.
• This list of duties is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as needed.

Application Information:

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. Applicants must be currently citizens of the United States.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience.
• Minimum of 5 years of experience with Salesforce Declarative development using Process Builder, Workflows, Lightning App Builder, etc.
• Minimum of 3 years of experience with Salesforce platform programming languages – Visualforce, Lightning Web Components, APEX, SOQL, and SOSL.
• Minimum of 3 years of experience with Web Application Development including JavaScript, CSS, and HTML.
• Knowledge and experience with Salesforce architecture and APIs, Salesforce security configuration, sharing rules and user management.
• Experience with Salesforce Community Portals.
• Experience with the agile software development.
• Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On.
• Thorough understanding of Salesforce Deployment Process and tools.

Additional Consideration will be given:

• Hold and maintain SFDC certifications in relevant areas, keeping up with changes in Salesforce and expanding expertise as appropriate to career objectives.
• Preference for candidates who are Salesforce.com certified in the following areas:

Advanced Administrator

Certified Platform Developer I

Certified Platform Developer II

Service Cloud Consultant

Platform App Builder

Other Key Skills:

• Experience collaborating with teams to improve processes that align with agency goals while demonstrating the ability to deliver excellent results and maintain a collegial work environment.
• Experience using verbal and written communication with internal and external users.
• Ability to work independently to analyze issues and resolve problems.
• Experience prioritizing work and meeting time-sensitive deadlines, including follow-through while balancing and prioritizing multiple activities and responsibilities.
• Demonstrated experience engaging in creative problem solving and taking initiative, while utilizing a solutions-oriented approach and exhibiting flexibility and good judgment in a complex organizational ecosystem.

Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran’s organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.

Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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