Language Interpreter - French/Tagalog Job at BIG Language Solutions, Tampa, FL

MHRwaWRlanRDbFlsaVN3aE1KTWFIOWZzS2c9PQ==
  • BIG Language Solutions
  • Tampa, FL

Job Description

Job Description

Job Description:

Job Title: Language Interpreter – French/Tagalog

Department: Customer Support / Language Services

Location: 101 E. Kennedy Blvd, Tampa, FL 33602

Job Type: Full-time

Pay: $25-$28 Per hour

Shift: Monday through Friday

Reporting To: Call Center Manager

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in French/Tagalog and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

  • Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics , quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

  • Fluency in French/Tagalog and Second Language – English spoken
  • Minimum 1-2 years of experience in an international call center , preferably dealing with U.S. customers .
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills .
  • Strong interpersonal and communication skills , with the ability to maintain a professional tone.
  • Ability to work in a fast-paced , high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

  • Bachelor's degree in any discipline.

Think global. Think BIG.

Visit us:

Linkedin: -language- solutions/mycompany/

Job Tags

Hourly pay, Full time, Monday to Friday, Shift work,

Similar Jobs

Inceed

Data Analyst Job at Inceed

Inceed has partnered with a great company to help find a skilled Data Analyst to join their team!Compensation: $45 - $50 /hour, depending...  ..., or any other characteristic protected by law.Seniority level Entry levelEmployment type ContractJob function AnalystIndustries... 

The Results Companies LLC

Customer Service Healthcare Representative - Statewide in Kentucky Job at The Results Companies LLC

 ...Opportunity to work from home in a flexible virtual environment Engaging role that...  ...Collaborate with team members to resolve customer concerns effectively Maintain accurate...  ...Previous experience in a customer service role, especially in healthcare Familiarity... 

Assured Nursing

Travel Medical-Surgical RN (Remote Telemetry) Job at Assured Nursing

 ...Job Description Assured Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Augusta, Georgia. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline: RN ~ Start Date: 12/01/2025~ Duration: 12 weeks ~36 hours per week... 

Express Employment Professionals

Warehouse Cherry Picker / Reach Truck Operators Job at Express Employment Professionals

 ...storage locations and ensuring timely delivery to packing or shipping areas. Key Responsibilities: Operate a cherry picker forklift to access and retrieve items from elevated racks. Pick and stage products based on order specifications using handheld scanners... 

McDonald's

General Manager (Miami) Job at McDonald's

 ...Franchise Disclosure This job posting is for a position in an independently owned and operated restaurant licensed under McDonalds. The franchisee will be your employer, not McDonalds USA. All employment matters are handled by the franchisee. Description McDonalds...