IT Helpdesk Technician I Job at Grand America Hotels & Resorts, Salt Lake City, UT

MXQ5aGYrN29DbEVnZ3ljaE01MGNHZG5nTGc9PQ==
  • Grand America Hotels & Resorts
  • Salt Lake City, UT

Job Description

Description Work Location: In Office - Grand America Hotel/REH Building, Salt Lake City UT We are looking for an IT Desktop Support Technician to provide fast and useful technical assistance for internal employees. You will answer queries on basic technical issues and offer advice to solve them. An excellent Desktop Support Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Responsibilities: Maintain and troubleshoot physical computers, virtual computers, network, and printer issues Answer help desk phone calls and emails, and provide excellent customer service Installing and configuring software Imaging and installing computers Virus and malware remediation Document procedures and keep current documents updated Providing support across all channels, including phone, email, chat, and in-person Providing on-call support, weekend rotations, and holiday coverage based on business needs Some travel required from time to time Preferred Qualifications: CompTIA A+ Network+ Security+ 2+ years of professional experience in an IT/Help desk support role required Experience with Active Directory for onboarding accounts Experience installing, supporting, and troubleshooting business critical client-server applications on Windows desktop systems Knowledge of setting up VPN, RDP and other remote technologies for desktops Strong customer service skills, sense of urgency, and a proactive attitude Experience with VMware VDI is a plus Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Grand America Hotels & Resorts

Job Tags

Work at office, Weekend work,

Similar Jobs

Reyes Holdings

Warehouse Order Selector Job at Reyes Holdings

+ $2,000 Sign-on Bonus+ Hiring for 3rd shift+ Paid training + 5 day work week+ 40 hours a week+ 2 consecutive days off weekly + Hourly base pay + incentive pay+ Multi-temperature environment ranging from -10F to 80F+ Benefits package includes buy not limited to:... 

Hangzhou Huihe Intelligent Technology Co., Ltd.

Part time online English teacher Job at Hangzhou Huihe Intelligent Technology Co., Ltd.

We are looking for dedicated, enthusiastic, and passionate online English teachers to coach, tutor, and help students achieve their language learning goals. We invite you join in our big group. With Tmore, you can have a flexible (self-picked) schedule, training materials... 

Playbill, Inc.

Academic/Instructor Paid Assistant Director/Choreographer for Two After-School Theatre Programs[...] Job at Playbill, Inc.

 ...Assembly: Friday, March6at 1pmPerformances: Friday, March6at 5:30pm & Saturday, March7at 11amResponsibilitiesTeach, coach, and review blocking and choreography for children in grades K-5.Assist with direct/stage management during the second week of rehearsals... 

Analog Devices

Machine Learning Engineer (Boston) Job at Analog Devices

 ...Overview Machine Learning Engineer at Analog Devices. You will play a key role in developing and implementing machine learning models that...  ...legally protected status. Job Details Seniority level: Entry level Employment type: Full-time Job function: Engineering... 

CT Assist

Physician Assistant - Cardiovascular/Cardiothoracic Surgery Job at CT Assist

 ...Job Description CT Assist is seeking a Physician Assistant Cardiovascular/Cardiothoracic Surgery for a job in Lima, Ohio. Job Description & Requirements ~ Specialty: Cardiovascular/Cardiothoracic Surgery ~ Discipline: Physician Assistant ~ Start Date:...