IT Helpdesk Technician About the Role Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our Chicago locations in Illinois. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems. The Ideal Candidate You are an enthusiastic problem solver with a customer‑first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast‑paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes. Key Responsibilities Serve as the initial point of contact for technical support via phone, email, and ticketing system Provide remote support using RMM tools (e.g., ConnectWise Automate) Install, configure, and maintain desktop hardware, software, and peripherals Manage user accounts, permissions, and access controls Troubleshoot and support desktop, laptop, and printer issues Escalate unresolved issues to senior IT staff as appropriate Provide accurate information about company IT services and products Suggest improvements to IT procedures and user experience Document support issues, resolutions, and feedback in a clear and concise manner Occasionally participate in after‑hours support, project rollouts, or upgrades (nights/weekends/holidays) Communicate clearly in English (additional languages a plus) Qualifications 1–4 years of experience in a help desk or IT support role Strong troubleshooting and analytical skills Detail‑oriented with excellent organizational skills Valid driver's license and reliable transportation Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus What We Offer Competitive compensation based on experience and performance Comprehensive benefits package (medical, dental, vision, and retirement) 401(k) with company match A collaborative and supportive team culture Opportunities for professional growth and career advancement Employee discounts on company products If you are passionate about technology and ready to contribute to a growing IT team, we’d love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps. $55,000 - $70,000 a year Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E‑verify program with the Department of Homeland Security. #J-18808-Ljbffr Medium
...Job Description: The Diagnostic Sonographer (Registered Ultrasound Technologist) is responsible for performing diagnostic grey and vascular procedures, as ordered by the referring physician, for the patients of all ages. The technologist demonstrates knowledge and skills...
...day. We are offering a $3,000 sign-on bonus for new Design Consultants who are part of the Culver City market. Terms are as follows... ...multiple priorities. Communicate with impact understand instructions, ask smart questions, and keep the conversation positive...
...are committed to providing quality patient care to the Fargo Moorhead community. Come join our fast paced and fun environment! LPN Typical Duties: * Nurse Visits * Vaccines * Blood pressure checks * Suture & staple removal *...
...Management Trainee to join our fast-paced, dynamic team! This entry-level position is perfect for individuals eager to gain hands-on... ...Excellent organizational and time-management abilities Creative problem solver with the ability to adapt quickly Able to thrive...
...The Correctional Registered Nurse provides comprehensive nursing care to incarcerated individuals in a secure correctional facility. This role involves assessing patient needs, providing treatment and medication administration, and collaborating with healthcare and custody...