Job Description

IND Passenger Service Agent

Job Category: Customer Service

Requisition Number: INDPA021567

Part-Time, On-site

Indianapolis, IN | IND Indianapolis, IN 46241, USA

Job Description

Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! We are looking for Part Time Passenger Service Agents to join our team.

$18/hr Part-time schedule up to 24 hrs. week YOU MUST HAVE OPEN AVAILABILITY, This includes weekends, this is required. Flight benefits with Alaska Airlines Uniforms Provided Must be able to travel to Seattle, Washington for 9 consecutive days of training IF selected for Alaska Airlines shift: Open Availability

Key Responsibilities

• Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
• Interpret identification labels along with baggage and cargo routing tags
• Host self-service kiosks
• Ensure that all work areas are organized
• Keep a positive attitude while offering assistance
• Ensure the safe and secure operations
• Comfortable lifting/moving up to 70lbs of cargo and baggage
• Some bending, stretching, pushing & pulling
• Perform other duties as assigned

Qualifications

• Must be at least 18 years of age
• Must pass pre-employment drug screen
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Prior Customer Service Experience Strongly Preferred
• Intermediate Computer Skills Required
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Benefits

• Advancement Opportunities to Lead and Supervisor
• Three Health Plans through Meritain Health that offer a variety of coverage
• Two Dental Plans through Delta Dental
• Vision Insurance Plan through Met Life Vision
• Accident Coverage Plan
• Critical Illness Coverage Plan
• Hospital Indemnity Coverage Plan
• Company Paid Employee Basic Life and AD&D Insurance $20,000.
• Voluntary Life and AD&D Insurance
• Voluntary Short-Term and Long-Term Disability Insurance
• 401K Savings Plan
• Employee Assistance Program
• Prepaid Legal Coverage Plan
• Identity Theft Protection Plan
• Pet Discount Coverage and Pet Insurance Plan

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