Job Description

LHH Recruitment Solutions is seeking a Benefits Program Manager (Temporary) for a 6 month contract position that could extend in San Rafael, CA. This is for a transportation and logistics company with an excellent reputation.

Responsibilities:

• Provide expert-level guidance, service delivery, and administration across benefits, retirement, leave of absence, and workers' compensation programs.
• Program Administration: Manage day-to-day delivery of benefit, wellness, retirement, and leave programs for both union and non-union employees
• Employee Support & Communication: Educate, assist, and empower employees to fully understand and utilize their benefit offerings
• Claims & Leave Oversight: Administer workers' comp and leave of absence programs with clear documentation, timely reviews, and proactive coordination with managers
• Process Improvement: Identify opportunities to streamline and automate benefits administration using HRIS and leave management tools
• Audit & Compliance: Conduct audits, track data quality, and ensure adherence to federal, state, and local regulations including ERISA, HIPAA, and FMLA
• Cross-Functional Collaboration: Coordinate with HR, Legal, Payroll, Finance, and Claims teams to ensure accurate processing, reporting, and compliance
• Vendor Management: Oversee vendor performance, resolve service issues, and manage renewals and contract terms
• Open Enrollment: Support planning, communication, and execution for annual enrollment and plan year transitions
• Employee Education: Develop and deliver required notices, benefit guides, summaries, and policy materials
• Program Strategy: Recommend enhancements to plan design, administration practices, and cost modeling

Qualifications:

• 5+ years in full-cycle benefits administration
• Direct involvement in at least 2 open enrollment cycles
• Preferred: retirement plan support, union/multi-employer plan experience, broker/vendor experience
• Certifications (Preferred): CEBS, CBP, PHR, or SPHR
• Proficient with HRIS/benefits software (UKG or PlanSource a plus)
• Microsoft Office: Advanced Excel; Basic in Word, Outlook, PowerPoint

Employment Type: 6 month contract that could extend

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