KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world’s leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements across the United States. We represent clients in all industries and all sizes. Our mission is to provide exceptional client and candidate experiences in order to get the best possible results. On behalf of our client, we are excited to present the following confidential role. We look forward to hearing from you and discussing the opportunity!
**This is a full time permanent role**
**Great salary plus equity**
**Our client is an AI dispatching software for the $700B home services space**
The Role:
Our startup client is looking to hire a talented Customer Success Specialist to respond to client questions and issues across all channels — calls, texts, and tickets. You’ll help dispatchers, general managers, and technicians understand how to get the most out of our product.
Your job is not just to answer questions — it’s to diagnose issues, identify patterns, close feedback loops with the product team, and help our customers feel heard and understood . You’ll become a product expert and the most trusted point of contact for our clients.
Key Job Duties:
Growth opportunities:
As our first support hire, you’ll set the bar for future teammates. You'll have the opportunity to:
We also offer universal raises tied to company ARR milestones.
Qualifications:
Company Benefits:
Medical/Dental/Vision/Prescription
Generous Vacation Policy
401k with Roth option & 8% Company Match
Profit Sharing
Annual Bonus Potential
9 Paid Holidays (8 Static and 1 Floating)
Tuition Reimbursement Program
Employee Assistance Program
Company Paid Life Insurance
Short- & Long-Term Disability
Annual Merit Raises
Opportunities for Internal Mobility
Professional Development Opportunities
Earn More with our Employee Referral Program
Company Discounts on products, goods, services, electronics, automotive, travel & more!
Opportunities for Community Engagement
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