Job Description

Job Description

Director, Data Platform & Products.

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Director, Data Platform & Products, will lead the development of a unified, cloud-native analytics environment that enables high-quality data ingestion, modeling, governance collaboration, and scalable data products serving both Santander Bank and Openbank US. This leader will build the data foundation that powers product performance reporting, CX and journey analytics, personalization, and AI-driven decisioning. The role blends deep data engineering experience with product leadership to deliver a modern platform that accelerates analytics and unlocks self-serve insight generation through agentic AI frameworks.

• Lead the design and delivery of a unified enterprise data platform with standardized ingestion, modeling, and semantic layers that support analytics, reporting, personalization, and AI use cases.
• Oversee the end-to-end data lifecycle, ensuring timely, reliable, and well-structured data to support product performance dashboards, CX and journey measurement, and customer insights.
• Collaborate with CDO and governance teams to embed lineage, data quality, metadata, and semantic standards into platform architecture and operations.
• Define and execute the platform roadmap, translating business and product needs into scalable data products and reusable analytical assets.
• Ensure new Openbank product launches are enabled with robust data pipelines and analytic foundations.
• Build and expand self-serve analytics capabilities, including agentic AI–powered tools that automate insight generation and accelerate decision-making.
• Lead and mentor teams across data engineering, platform operations, and data product management; partner closely with cross-functional executives to drive adoption and business impact.
• Develops and maintains relationships with senior executives in the business lines.
• Builds in-depth knowledge of the business success drivers, industry trends, regulatory issues and competitive marketplace to develop value added business solutions.
• Advises on implementation of advanced data analytics models with effective and practical short- and long-term actionable solutions within the businesses.
• Grows the data and technical environment by bringing new technologies and techniques to create efficient process around data extraction, aggregation and analytics.
• Initiates and manages strategic external partnerships to supplement internal advanced data analytics capabilities, as desired.
• Drives pragmatic approaches to solving key complex business problems through data analysis, predictive modeling and machine learning techniques.
• Leads verbal and written communications with colleagues and business partners at all levels to clearly articulate the findings of analytical models and assist in driving solutions.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Statistics, Computer Science, Physical Sciences, Economics, or a equivalent technical field. - Required.
• Master's Degree: Statistics, Computer Science, Physical Sciences, Economics, or a equivalent quantitative field. - Required.
• Ph.D.: Statistics, Computer Science, Physical Sciences, Economics, or a equivalent quantitative field. - Preferred.

• 10+ years of experience in data engineering, ETL/ELT, data warehousing, and cloud-native data architectures. - Required.
• Deep expertise with modern cloud data platforms and warehouses (e.g., Snowflake , AWS ) and associated ecosystem tools.
• Financial services industry experience a plus. - Preferred.
• 9+ Years Experience leading and managing a team of data scientists, product or business analysts - Required.
• 9+ Years Experience working across functions to communicate the value of the data and analytic team's work - Required.
• Strong stakeholder engagement, communication, and influence across technical and executive audiences.
• Proven success building enterprise-scale data platforms and leading platform product roadmaps.
• Demonstrated experience with building custom statistical models, analyzing unstructured data, and/or machine learning is highly desirable.

• Ability to bring the right data technique to solve the problem in an explainable manner to the business.
• Consultative nature, with a proven track record of using data to provide actionable business results.
• Superior communication and persuasion skills; talent for storytelling, visualization and creating insights from data to deliver practical recommendations for business action.
• Experience managing teams of data scientist and analytical professionals.
• Experience managing projects, budgets and schedules to successful completion.
• Entrepreneurial spirit, persistence, and resilience; comfort with and ability to thrive on and drive change while navigating ambiguity.
• Proven relationship building and collaboration skills; ability to influence and drive outcomes in large, matrixed and complex organizations.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$135,000.00 USD

Maximum:

$235,000.00 USD

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location:  New York, NY, New York

Other Locations:  New York-New York,Massachusetts-Boston

Organization:  Santander Bank N.A.

Job Tags

Hourly pay, Contract work, Temporary work, Work experience placement, Work at office,

Similar Jobs