🌟 Client Success Manager
📍 Chicago, IL | 🏢 Hybrid | 💼 Full-Time
At Sprocket Sports , we’re building the operating system for youth sports — and we’re looking for a Client Success Manager (CSM) who’s passionate about building relationships, solving problems, and helping mission-driven organizations thrive.
About Sprocket
Sprocket Sports is a fast-growing technology company based in Chicago and a national leader in the youth sports space. Our software and services help clubs streamline operations, reduce costs, and grow faster — so they can focus on what really matters: kids playing sports. We’re also proud to be a certified Great Place to Work® 2024 , with a culture that balances high standards, accountability, and fun.
What You'll Do
As a CSM, you’ll own a portfolio of youth sports clubs and act as their day-to-day partner, providing hands-on technical support, strategic guidance, and helping them maximize the value of the Sprocket platform. You’ll lead regular check-ins, manage renewals, and proactively solve problems before they become issues.
This is a high-impact role where you’ll work cross-functionally with our Sales, Product, and Implementation teams to create raving fans.
Here’s what that looks like:
What We’re Looking For
You’ve been in a customer-facing role and know what it takes to build trust, drive outcomes, and keep things moving. Maybe you’ve worked in tech or SaaS — or maybe not. What matters most is that you’re proactive, a problem solver, organized, and motivated to help customers succeed.
Why Join Us?
✅ Certified Great Place to Work® 2024
🤝 Mission-driven team with a big vision
🚀 Fast-growing startup with room to grow
💼 Competitive salary + equity
📊 401(k) with company match
🩺 Comprehensive medical and dental
🎉 A culture built on Higher Standards, Greater Accountability, and More Fun
...you will be the key site contact with regulators including DNREC, EPA, OSHA, and Homeland Security, etc. This role includes line management responsibility over the SHE department. This person reports to the Site Director.Key Duties/Purpose of Role: To continually develop...
...ages, Great Team work Job Summary The Outpatient Registered Nurse (RN) is responsible for utilizing the nursing process (assessment... ...- Opportunity to work in an innovative and patient-centered care environment. - Investment in technology to support...
...Possessing the competency and having the responsibility of managing and monitoring company safety programs, policies and procedures... ...programs. A few responsibilities you will have as the Quality and EHS Manager Development and implementation of quality standards,...
...Chief Nursing Officer Career Opportunity Honored and esteemed for your Chief Nursing Officer expertise Are you seeking a transformative nursing leadership opportunity that feels close to home and heart? Encompass Health invites you to step into the role...
Academic Program Management Officer University of California Agriculture and Natural Resources UC ANR Academic Program Management Officer 4 Pay Scale: $95,600.00/year to $138,700.00/year The WSREC Beginning Farmer Training Program Coordinator will lead the design...