Job Title: Business Process Consultant Journeyman (Hybrid)
Location: Washington, DC
Duration: 12 Months+
Job Description:
This senior business analyst and process consultant position is in the Client will support the development a new technology platform for the agency as part of implementing a new comprehensive child welfare information system. As a business analyst and process consultant you will support the assessment of current systems and processes and then developing requirements, process flows, user stories, wireframes for the future platform. The business analyst and process consultant will also participate in testing efforts, and rollout activities.
The candidate will need to be able to attend and participate in on-site meetings from 8:30am-5:30pm eastern time zone.
The ideal candidate will be able to work both independently and as part of a team of consultants to provide these services and will have the following skills/capabilities:
Education and Professional Qualifications:
Minimum Education/Certification Requirements:
Skills:
...Opportunity to work from home in a flexible virtual environment Engaging role that... ...Collaborate with team members to resolve customer concerns effectively Maintain accurate... ...Previous experience in a customer service role, especially in healthcare Familiarity...
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