Job Description

Administrative Assistant 2 | Virtual Hearings Coordinator

Are you meticulous and proactive with a knack for handling time sensitive tasks? Do you have a desire to make a difference in the lives of others while working in a fast-paced, high-pressure environment? If so, the Washington Corrections Center for Women (WCCW) has the perfect career move for you! We are searching for an Administrative Assistant 2 who will serve as a critical link between incarcerated individuals, legal representatives and the court system!

As an Administrative Assistant 2, you will ensure compliance with Department of Corrections policy 590.500 - Legal Access for Incarcerated Individuals, by facilitating timely, accurate, and efficient legal access. Daily tasks could include facilitating virtual court hearings, arrangements, trials and other court actions.

This critical role exemplifies the department's commitment to cultivating a human centered approach to our work through the critical thinking skills needed to navigate legal procedures, troubleshoot virtual hearings and ensuring compliance with all DOC policies. This role upholds WCCW's mission to improve public safety by positively changing lives, supporting justice through seamless coordination of virtual hearings, precise recordkeeping, and effective communication with criminal justice partners across Washington State!

A completed application packet will include:

• A cover letter regarding your interest for this position with our agency
• A detailed resume
• Three professional references

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As an Administrative Assistant 2 , some of your duties will include:

• Supporting professional and responsive interactions with Criminal Justice Partners for requested court proceedings as directed by the facility legal liaison which could look like:
• Reviewing requests for virtual and telephonic court actions
• Planning and scheduling venues for requested court interactions with incarcerated individuals
• Helping incarcerated individuals navigate the court system
• Communicating with facility personnel
• Facilitating connection with courts for incarcerated individuals
• Providing troubleshooting of virtual connections
• Maintaining documentation and data related to Legal Access requests
• Completing public disclosure requests
• Serving as secondary public disclosure point of contact, coordinating and responding to requests in accordance with RCW 42.56 and DOC policy 280.510 Public Disclosure of Records
• Other duties as assigned

What we need (required qualifications):

• High school diploma or equivalent
• Knowledge and well versed in DOC policies to include by not limited to:
• DOC 450.200 Telephone Use by Incarcerated Individuals
• DOC 490.800 PREA Prevention and Reporting
• DOC 590.500 Legal Access for Incarcerated Individuals
• Basic computer proficiencies to include Outlook, Microsoft TEAMS and other related virtual platforms (Zoom, SharePoint, OMNI, etc.) SharePoint, Excel, Word, PowerPoint, Vizio, Publisher and Canva
• Excellent communication skills both verbally and in writing
• Clear understanding and commitment to DOC Core Values

What will make your application stand out (preferred qualifications):

• One year of experience as an Administrative Assistant 1
• A Bachelors degree in business administration, public administration or closely allied field
• Two years of responsible office experience at the senior clerical level or higher
• Clerical or office work experience may be substituted for education on a year for year basis

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Important notes:

• This recruitment may be utilized to fill more than one position.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and . Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit

Telework Details:

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a "drop in" area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

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